frequently asked questions

Please do not hesitate to get in touch if you have any questions not covered here.

Never ordered all natural air-dried treats before?!  Well you're in for a shock, as your pup or dog will absolutely love our treats, and all the natural benefits that go with them.  Our treats are great for all dogs over 14 weeks of age.  We recommend supervision when feeding them, and of course, always provide fresh clean water.

The majority of dogs love our foods as they are super tasty, and packed with nutritional value. If you have a fussy eater, start with staple favourites / best-sellers such as Pizzles, Gourmet Sausage, and Fish Twists.

Supervision while feeding is always highly recommended, as well as providing plenty of drinking water.

All the treats we sell are gently air-dried and therefore have a super shelf life.  The average use by date is at least six months from date of purchase.  Use by dates are clearly marked on the product packaging. The products can be stored in the box they come in, but a air-tight tupperware is preferable for longer term storage.

All our products are natural, so of course they smell of meat.  Items such as Chicken Feet and Chicken Neck smell like cooked chicken.  The Beef Liver is reminiscent of Bovril. This is why dogs love them so much, because they taste and smell good.  Any products with a particularly distinct scent are described as so in the description.

Many dogs have allergies to different foods; a very common one tends to be chicken.  If your dog has an allergy, please let us know by adding a note to your order at checkout, and we'll happily substitute necessary products in our selection boxes.

We aim to have all orders packed and shipped within 24 hours. Customers are able to choose their preferred delivery method at checkout.

Our parcels are shipped via Royal Mail 24, and DPD.